May 17, 2012

Complaining to the top equals satisfaction

Following is a small snippet of “insider” knowledge, that may stand you in very good stead should you be in the unfortunate position of having to make a complaint about the service you have received at a franchised dealership. I was in a meeting the other day with some industry high rollers when the CEO of a well know car retailer told us that, … [Read more...]

Pendragon looks to a bright future

Pendragon, the UK's largest dealer group, is "back from the brink" and looking to a "bright future" characterised by 'less arrogance and more humility' as it celebrated its 20th anniversary in business. The company marked its birthday with 350 high-powered motor industry and financier guests at a special dinner at London's Landmark … [Read more...]

GM to start loan repayments early

US car company GM has said it will start paying back its US government loan earlier than expected. The first payment of $1.2bn will be made in December. It could fully repay the money by 2011, four years ahead of schedule. The news came as GM reported a third quarter net loss of $1.2bn. GM chief executive Fritz Henderson said the firm had … [Read more...]

The future looks less profitable for dealers

Unfortunately there are several factors which point towards car dealers experiencing a challenging time next year and we have already pointed out why, apart from the end of scrappage, dealers will find it harder going. The fact that, despite this year being better than expected, there have still been twice the amount of closures than this time … [Read more...]

Porsche confirms big annual loss

German sports carmaker Porsche has confirmed it made a big full-year loss, largely due to its unsuccessful attempt to take over Volkswagen. Porsche abandoned its long-running attempt to buy VW, Europe's largest carmaker, this summer, despite building a 51% stake in the company. Instead, Porsche is set to become the 10th VW brand under a deal … [Read more...]

Renault plots ‘aggressive strategy’ to regain lost share

Renault is vowing to bounce back from a difficult couple of years in the UK market, targeting a resurgence to a 5 per cent market share rather than the lowly 2.5 per cent it currently manages. "Our brand and activity has slightly declined, and not only because of the market but because of some performance issues, and we have to try and restore … [Read more...]

Peugeot raises earnings forecast

Peugeot Citroen, Europe's second-biggest carmaker, has raised its earnings forecast for 2009 on the back a revival in the car market. The news comes a month after the firm reported lower-than-forecast third-quarter sales, down 7.7% on 2008. Peugeot said: "The group's production and sales performance is significantly stronger than … [Read more...]

Buying a new car? Better strike while the iron is hot!

As car dealers look to re-align the prices on their used car stock, they have to be mindful of reacting to the market too quickly. In other words, just because there seem to be fewer enquiries and the overall feel of the market has changed dealers shouldn’t think that by distress selling older cars they will not have to pay more in a few weeks … [Read more...]

Government gives long-term support for the UK motor industry

Government has committed to create an Automotive Council to strengthen engagement with industry and set a long-term plan for its development. This follows its endorsements of the New Automotive Innovation and Growth Team's (NAIGT) recommendations on the development of the sector over the next 20 years. NAIGT, consisting of a cross-industry group … [Read more...]

Private equity groups compete for BCA

BCA, Britain and Europe's largest vehicle auction group, has attracted bids from a clutch of private equity groups that are expected to submit final offers next month. The bids are expected to value the company at up to £500 million. Bridgepoint, Cinven, BC Partners and Clayton Dubilier & Rice are all expected to reach the second round of … [Read more...]

Motor Trade Insider Franchised Main Dealer Survey 2009

The 2009 Motor Trade Insider Main Dealer Survey is, we believe, the first independent test of its kind. Carried out over the last twelve months we are about to reveal the best performing manufacturer-franchised main dealers in the UK. From dealer location to staff professionalism, both the sales and service departments have been scrutinised by the … [Read more...]

Germany tells GM to go it alone

Germany has told General Motors it will have to come up with the money to refinance Opel, after the US carmaker cancelled the sale of its European arm. Economy Minister Rainer Bruederle told GM executives that they had to be responsible for restructuring the unit. Germany had previously offered 4.5bn euros ($6.7bn; £4.1bn) to support Opel … [Read more...]

Reality bites at the auction

On making my first visit to the 'ring' for a few weeks I was determined to keep an open mind as to how cars were selling, what was hot and what was absolutely ice cold. I discovered that, probably like most forms of buying and selling, cars which looked the part and had the “pedigree” to back them up sold and had many and various bidders vying … [Read more...]

Renault to challenge Tata’s Nano

French carmaker Renault, with its partner Nissan, has said that its planned cheap car for India will cost less to produce than Tata's Nano. The firm would not confirm the price, but says it will be for the entry level market and "priced competitively". The design and manufacture will be done by the Indian firm Bajaj, while Renault and Nissan … [Read more...]

Further job cuts sought at Honda

Honda has said it plans to seek further job cuts at its Swindon factory, months after workers accepted a pay reduction to safeguard their future. Union leaders at the factory have said they are angry and disappointed over the company's decision. Honda said due to projected sales it needed to cut 500 posts but stressed no compulsory … [Read more...]

New ‘green’ tax plan for using the car

Drivers could be hit with a carbon tax to tackle global warming, according to Lord Smith, the former culture secretary speaking at the Environment Agency's annual conference. He wants to see personal carbon allowances for individuals to cut greenhouse gases by penalising people for using too much fuel. Every time someone used their car, took … [Read more...]

Precious metal – the car itself is just a vehicle for profit

As we have mentioned before the business manager is now arguably the most important member of the car dealership personnel, certainly when it comes to profit generation. If you have set foot in any car showrooms recently then you will, no doubt, be familiar with the extensive range of “add-on’s” available to the car buyer. There are … [Read more...]

Chinese car sales up 76 percent in October

China’s passenger-car sales rose 76 percent in October as economic growth and government stimulus measures spurred demand in the world’s largest car market so far this year. October sales of cars, SUVs and multipurpose vehicles climbed to 946,400 units and sales in the first 10 months rose 45.2 percent from a year earlier to 8.19 million … [Read more...]

Deloitte predicts ‘perfect storm’ of challenges brewing for car industry

Huge challenges lie ahead in the coming months for the UK automotive industry despite latest new car sales figures showing a 31.6% rise in registrations last month. David Raistrick, UK manufacturing leader at Deloitte said that while the sales figures were 'wonderful news' for the automotive sector and proved that the scrappage scheme had met … [Read more...]

Report reveals there may be tough times ahead for car dealers

According to a report released today by Ernst & Young, plummeting car sales, heavy discounting of new vehicles and lower levels of servicing work have combined to catastrophic effect on the automotive retail market in the UK, which has seen franchised dealership insolvencies double year on year. The report reveals a total of 24 dealer … [Read more...]

The unseen downside of scrappage

It seems that we are always banging on about scrappage, and to tell you the truth we probably are, but it is still a unique concept and it’s easy to see the drastic changes in the car business this year as a result of it so, as a result, we will continue to bring our view on the world of scrappage to our readers. Having had a chance to … [Read more...]

Bargain of the Week – Ferrari Mondial

This week we celebrate a little milestone with our BOTW series. Last year little did we know just how popular our used car virtual-lot would be and looking ahead there's still plenty of life in the 'old girl, yet. To help celebrate I've searched high and low for something a little different. Whenever I get cornered about our BOTW series I always … [Read more...]

Used car prices – all aboard the roller-coaster

There are many who feel that the blip currently being experienced in the world of used cars is entirely seasonal and temporary. Enquiries are down but it was half term, sales are down but Christmas is coming, profits are down because prices have started to fall. The truth is, some dealers, with their financial year end’s looming, are deciding to … [Read more...]

Car Makers Premier League – October 2009

This month’s Car Makers Premier League (based on the SMMT figures for UK new car registrations in October 2009) is on the whole displaying just varying degrees of good news, which, let’s face it, is a very welcome change. Overall the market was up 31.6 percent with a total of 168,942 units being registered in the month. In October 2008 as … [Read more...]

October 2009 new car sales figures

The official figures are in for October 2009 and are they're up 31.6% with 168,942 units being registered. Obviously the scrappage scheme is still having a massive impact, but with the market in October last year already depressed and down 23% on the year before is it really having the impact that people were hoping for? · New car … [Read more...]