February 10, 2012

JLR back into profit

Jaguar Land Rover returned a profit of £55m in the last three months of 2009 after a loss of £60m in the previous quarter. The company's owner, India's Tata Motors, said the bounce back was thanks to stronger market conditions and claimed its range of new models had helped its performance. JLR sales jumped 68% from a year earlier to more … [Read more...]

VW report 80 percent drop in profits for 2009

Europe's biggest car maker VW has reported an 80% fall in profits for 2009 partly due to a fall in profit margins. The company made a net profit of 960m euros last year, but said it expected operating profit and sales to recover this year. Sales slipped by 7.6% in 2009, but the company retains its ambition to become the world's biggest car … [Read more...]

Car auctions starting to CAP clean up again

Well it looks like the surge is well and truly on. Talking to colleagues up and down the country, not only are they experiencing increased retail demand but they’re beginning to find it harder to source stock at auction and the prices are certainly strengthening. As predicted last year and apart from the early weather blip, the lead times for … [Read more...]

Hummer brand to bite the dust

GM is to wind down its Hummer vehicles operations after the planned takeover by Chinese firm Sichuan Tengzhong Heavy Industrial Machines failed to complete. GM did not comment on why the sale had collapsed but said it was "disappointed" the deal could not be completed; however reports have suggested that the Beijing government had refused to … [Read more...]

Scrappage scheme enters final stage

The final phase of the Government's scrappage scheme began yesterday (Wednesday 24th February). Car manufacturers have been allocated shares of about 50,000 potential further orders based on brand popularity by the Department for Business, to help ensure a “smooth closing” of the scheme. Lord Mandelson, Business Secretary said "This is … [Read more...]

Every Kia now gets a seven year warranty

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You may have heard that Korean manufacturer Kia is extending its unique seven-year warranty to all the cars in its model line-up. Previously the seven year warranty was only available on Kia’s European-built products such as cee’d and Sportage, but will now apply to every vehicle in the Kia range from the Picanto city car to the top of the … [Read more...]

Recalls really aren’t that exciting

With the recent problems besieging Toyota and the terrible publicity that surrounds their massive global recall program we thought it might be interesting to take a deeper look into the whole recall issue that affects all manufacturers at some time or another. In car manufacturing recalls come with the territory and millions of vehicles are … [Read more...]

Toyota took “too long” over safety recalls

Toyota has admitted it took "too long" to deal with safety issues which led to the recall of 8.5 million vehicles worldwide. James Lentz, head of Toyota in the US, said that on one issue, "we failed to promptly analyse and respond" to information provided. Mr Lentz will face questions from a US congressional committee later over the recall … [Read more...]

It was the best of times, it was the worst of times

A lot of people say that the internet is the best and worst thing that has ever happened to the motor trade, and there is certainly some logic in that paradoxical statement. The best because car dealers can reach out to many more prospective customers nationally, can immediately update the information for each car and give a detailed … [Read more...]

Daimler report 2.6 billion euro loss for 2009

Daimler, the luxury German carmaker has reported a net loss of €2.6 billion (£2.26 billion) for 2009 and said that it would skip its year-end dividend for the first time in 14 years. Daimler, which makes Mercedes Benz, sold 1.6 million vehicles in 2009, compared with 2.1 million in 2008 and attributed the loss to a fall in vehicle sales … [Read more...]

There is only so much you can do

On MTI We usually try and highlight the good as well as the bad aspects of the trade. We like to think that there are many great people who try to make a difference, but appreciate that with high financial stakes involved customers do not always feel like they have received the experience they deserve. Speaking from a personal point of view … [Read more...]

Bargain of the Week – Buying a Supercar – part one

OK, here's the scenario. Nine friends all want to own supercars. Nine friends can't afford to buy a supercar. Late in the summer of 2009 nine friends decide to chip in together and share one supercar. Will they all still be friends left at the end of this? It sounded like a great idea at the time but there tends to be a lot of testosterone in … [Read more...]

Being the cheapest isn’t always the best

As we’ve said on more than one occasion the way cars are being bought, and therefore sold, is changing. As the motor trade adapts to this altering of customer interaction, it is probably worth remembering that despite the fact the internet has overtaken every other advertising medium for marketing cars, there is still, for the time being at … [Read more...]

UK car production up 64.8% in January

Car production in the rose 64.8% in January compared to the same month last year and is the biggest year-on-year increase in monthly production since May 1976, the Society of Motor Manufacturers and Traders (SMMT) said. Car production soared to 101,190 units in January, up from 85,316 in December. It was the third consecutive month that … [Read more...]

Car dealers need to take a common sense approach to sales staff

It can be interesting to observe that as the face of car selling in the UK changes, so do the people attracted to it. As we have often pointed out we believe there is still room for your, how can we put this, more traditional type of salesperson, as long as they are, of course an honest practitioner of the trade. There is, when it’s all said … [Read more...]

Warranty Direct reveals Jaguar as worst car maker for brake faults

Jaguar has been revealed as the car manufacturer most likely to suffer brake problems, according to automotive warranty specialist, Warranty Direct. The performance of brake systems has been in the spotlight since Toyota announced it is planning to recall several hundred thousand of its popular petrol-electric hybrid, the Prius, with braking … [Read more...]

Toyota now considering Corolla recall

Toyota is now considering a recall for the Corolla, the world's best-selling car. It has said that so far no decision has been made as it is still looking into complaints about the power-steering on the Corolla. The Corolla has not been sold in the UK since early 2007, when it was superseded by the Auris. The US National Highway Traffic … [Read more...]

Toyota shutdown factories in US as recall hit sales

Toyota in the US is switching from factory overtime to factory shutdowns because of the disruption in retail sales caused by its January safety recall. Mike Goss, a spokesman for Toyota Motor Engineering & Manufacturing North America said the company has now scaled back overtime and is halting production of some models as it tries to realign … [Read more...]

Car dealers need to meet buyer’s expectations and show the love

We often have to try and see both points of view when assessing what is right and wrong but sometimes it’s just not that easy. Make no bones about it the car business in the UK is many times better than it was in the bad old days. However, although there will always be customers who have a negative story to tell, and God knows we have some pretty … [Read more...]

European car sales up 12.9 percent in January

Passenger car sales in the EU member states rose 12.9 percent in January, as the effects of scrapping incentive schemes boosted demand, according to European carmakers' association ACEA. However as the various European scrappage incentives draw to a close many are forecasting a drop of around 10 percent in the European car market for the full … [Read more...]

February turning out to be a lot better than expected for car dealers

With the snow being blamed (perhaps unfairly) for the lacklustre performance of many car retailing businesses in January, it appears that car sales in February are compensating and rapidly gaining pace. The lack of stock is already starting to have an effect, and the auction houses are reporting high conversions. There seems to be strong … [Read more...]

BMW sales up 16.6 percent in January

The BMW Group has seen a global increase in sales for January of 16.6%. The German carmaker sold 82,120 BMW, Mini and Rolls-Royce units in January 2010 compared with 70,419 during the same month last year. “Thanks to the large number of new, highly-attractive models, such as the new BMW 5 series and the Mini Countryman, we are aiming for … [Read more...]

People still buy people but much later in the car buying process

What makes a person buy a similar product from one dealer and not another? The old saying ‘people buy people’ is as relevant today as it has always been, in fact with car buyers now delaying contact with a dealer until they are much further down the buying process it makes the ‘physical contact’ part more vital than ever. For example … [Read more...]

Profit the reward for car dealer loyalty

Car buyers should certainly start expecting some innovative enticements in the coming months and years as more car dealers employ loyalty schemes to encourage customers to keep coming back. We are already starting to see evidence of dealers ramping up their efforts to build long term relationships with their customers and many are set to introduce … [Read more...]

More Toyota recalls

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The recall notices continue for Toyota as it announces a recall of 8,000 Tacoma pick-up trucks in the US, over fears about defective front propeller shafts. Toyota said it was voluntarily recalling "a small production run of certain 2010 model-year Tacoma 4WD trucks". "The front shaft in these vehicles may include a component that contains … [Read more...]