May 20, 2013

Should have gone to spec savers

spec

With the excitement of the Euro Championships followed by the Olympics and a sprinkling of Diamond jubilee there will be lots going on in the UK this year. However, in the car trade, especially for dealers in the south of the country, it is likely to be a nightmare. It usually means that people are attending the events, staying at home and … [Read more...]

Franchised car dealers chasing a bigger slice of a smaller pie

pie

What sort of uplift, if any, would you pay to buy a car from a main dealer? That is a question being pondered in franchised car dealerships every day. It is pretty well acknowledged that most customers would buy nearly new cars from main dealers but once they get to over 3 years, and many manufacturers warranties have run out, buyers are far more … [Read more...]

Innovation’s the name of the game

x5-2013

Following on from the theme of ever increasing car gadgetry and the fact that the new generation of car buyers are more likely to view a car in the same way the view a smart phone (Cars are more like iPhones to the new car buying generation)it does make you wonder what possible extra devices a car could potentially have in the future. After all a … [Read more...]

After a good March it’s now getting tough again

wecan

Car dealers are growing increasingly concerned about the age profile of their used cars. The fact that 3 year old plus retail worthy cars are in such short supply, values at a premium and the manufacturers offering such fantastic offers on new cars, is having a marked effect on sales of used cars. With less used cars in the system this only … [Read more...]

Hyundai breaks European sales record in Q1

hyundai-logo

Hyundai registered a record number of new cars in Europe between January and March 2012 – 114,571 units – resulting in a European market share high for the first quarter of 3.3%. According to figures released today by European industry body ACEA, Hyundai’s sales during the first three months of 2011 represented an increase of 12.5% … [Read more...]

Cars are more like iPhones to the new car buying generation

iphone4s

Funny how things come to mind, after watching the Grand Prix it suddenly dawned on me that it was probably the first one I had ever watched from start to finish. It was also, or so I am told, one of the most exciting ones due to the constant overtaking and lack of the usual procession. I was also struck by the fact that only one car failed to … [Read more...]

RHA accuse fuel retailers of “naked profiteering” over diesel pricing

fuel

“We have no doubt that diesel prices at the forecourt have rocketed as a result of the uncertainty caused by the threat of a tanker drivers’ strike”, said RHA Chief Executive Geoff Dunning. “Retailers have doubled their profit margin on diesel over the past month. While the wholesale price of diesel has come down, none of this has been … [Read more...]

The glass is definitely half full

glass

More good news with the announcement of new jobs created by Nissan at their Sunderland plant, shows the automotive industry is leading the way in helping the country get out of recession. In general the market is fairly upbeat at present as demonstrated in our Car Maker’s Premier League where there have been significant increases in sales in … [Read more...]

There’s no money in the metal

metal

The continued push for dealers to sell more finance and insurance is ultimately replacing profitability from falling chassis margins. One dealer told us that he now makes more from finance per unit than he does from selling the car, an amazing course of events considering just how large the investment can be in buying cars. Being somewhat from … [Read more...]

Tepid commitment to Tesco Cars meant it never stood a chance

TESCO-CARS

After the recent news that Tesco have ceased their toe dipping exercise in the world of used car sales (quelle surprise) an insider takes a closer look at what went wrong. If Tesco wanted to make a success out of selling used cars, and let’s face it this was only ever going to be about selling their finance and insurance products, then they … [Read more...]

Car Makers Premier League – March 2012

cpml2012

It’s time once more for the Car Makers Premier League where each and every month we examine the top 20 manufacturers by number of units registered and see just how they look when compared with the previous month. At the end of the year who will be crowned champion? Who will drop out of the top 20 as the year unfolds and which high achievers will … [Read more...]

New car registrations rise 1.8% in March

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March 2012 new car registration figures: New car registrations were up 1.8% in March according to the latest figures released today by the SMMT. 372,835 cars were registered in the month, with the market 1.8% or 6,374 units up on March 2011 (which was down 7.9% on March 2010). “The important March new car market performed above … [Read more...]

As we predicted Tesco Cars calls it quits

tesco-cars

As we predicted might happen (Tesco will probably not be selling used cars this time next year) supermarket giant Tesco has called it quits on its “Tesco Cars” business, after only 12 months of trading. Motor Trade Insider revealed back in June that the business model was probably unsustainable and just one year on from their fanfare launch … [Read more...]

New Citroën DS5 officially on sale in UK today

ds5

Citroën's distinctive New DS5 officially goes on sale today. New DS5 combines bold, modern styling with a luxurious aviation-inspired interior featuring a cockpit roof and pilot-style cabin. Compact and agile, spacious and versatile, DS5 has five doors, five full-size seats and up to 465-litres of boot space. Créative Technologie includes keyless … [Read more...]

That old “customer service” chestnut

chestnut

The world of customer service is something that has been spoken about and argued forever. Opinion is divided on what actually constitutes good service but basically if the customer is happy with the overall experience that is probably the best way of measuring it. Unless, of course, the customer expectation is so low in the first place that … [Read more...]


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