New car sales people versus used car sales people; who has the easier life? There are many buyers out there [...]
Read the rest of this entry »Archive for the ‘Car Dealers’ Category
Small cars, hot cakes and predictions
There is cautious optimism in the car business at present and it is continuing to be well founded. Wholesale prices [...]
Read the rest of this entry »Car dealers striving for comparison with major high street retailers on customer excellence
In the coming months it will become even more vital for car businesses to meet the expectations of their existing [...]
Read the rest of this entry »Scrappage scheme ends, hard work begins
March is obviously a busy month for franchised car dealers, and perhaps carries more significance this year given that it [...]
Read the rest of this entry »The best deal is not always the cheapest
Whatever the surveys may tell us, and we have carried out a few ourselves, there is definitely a feeling of [...]
Read the rest of this entry »Patience is a virtue for the new car buyer
Car buyers are becoming increasingly confused and frustrated by the unpredictability of the market and in some sectors waiting lists [...]
Read the rest of this entry »Missing the plate change madness
Yesterday, March the 1st, was new car registration day and talking to colleagues old and new, it is certainly nowhere [...]
Read the rest of this entry »Used car prices starting to heat up
Well things are really heating up out there. Despite there being an awful lot of doom and gloom car dealers [...]
Read the rest of this entry »Car auctions starting to CAP clean up again
Well it looks like the surge is well and truly on. Talking to colleagues up and down the country, not [...]
Read the rest of this entry »It was the best of times, it was the worst of times
A lot of people say that the internet is the best and worst thing that has ever happened to the [...]
Read the rest of this entry »There is only so much you can do
On MTI We usually try and highlight the good as well as the bad aspects of the trade. We like [...]
Read the rest of this entry »Being the cheapest isn’t always the best
As we’ve said on more than one occasion the way cars are being bought, and therefore sold, is changing. As [...]
Read the rest of this entry »Car dealers need to meet buyer’s expectations and show the love
We often have to try and see both points of view when assessing what is right and wrong but sometimes [...]
Read the rest of this entry »People still buy people but much later in the car buying process
What makes a person buy a similar product from one dealer and not another?
The old saying ‘people buy people’ is [...]
Profit the reward for car dealer loyalty
Car buyers should certainly start expecting some innovative enticements in the coming months and years as more car dealers employ [...]
Read the rest of this entry »The last car I cared about
I am always amused but, at the same time, slightly frustrated, that because I have been a veteran of the [...]
Read the rest of this entry »Some car sales people still ignoring customers once the deal’s been done
In our quest for a perfect world, we at MTI try and see the positives in everything. The reason we [...]
Read the rest of this entry »More people buying cars online
According to research carried out by Which? Car, shopping for cars online is becoming more popular and this means you’re [...]
Read the rest of this entry »As predicted car dealers are buying up prestige cabriolets
Industry guide Glass’s is reporting that many dealers have already begun to buy in prestige-brand cabriolets, in readiness to satisfy [...]
Read the rest of this entry »Business is brisk as car buyers emerge from the cold
At last we are getting reports that trade is becoming brisk again, deals are being done and buyers, fed up [...]
Read the rest of this entry »The changing face of car brand loyalty in an economic downturn
Residual value, or to be more precise resale value, are talked about only by dealers who sell cars with [...]
Read the rest of this entry »Ease up on the rigid sales process or risk driving buyers away
A sales process is not unique to car retailing; there are many examples of direct selling where there will be [...]
Read the rest of this entry »Complaints about used car dealers up 8 percent in 2009
Government-funded advice service Consumer Direct has revealed that complaints about second-hand cars bought from independent dealers has topped the list [...]
Read the rest of this entry »Bad part-exchange appraisal is no recommendation
The following is a cautionary tale which probably ends up telling us as much about human nature as it does [...]
Read the rest of this entry »Dealers will soon buy any car
Sooner or later all car retailers will need to realise that as the new car market shrinks, or at least [...]
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