Posts Tagged ‘bad service’

A lot of people buy the wrong car – don’t be one of them

Posted on June 23rd, 2009 by In51der

Some tricks of the trade will never go away. Despite the fact that the industry is doing its best to [...]

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Service departments need to shape up

Posted on March 17th, 2009 by In51der

The chances are that these days more people than usual will keep their existing car a lot longer than the [...]

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Sharp practice – don’t get caught on the sharp end

Posted on March 16th, 2009 by In51der

In these troubled economic times people are on a quest to save money and, no doubt on the hunt for [...]

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Customer service – for the good times as well as the bad

Posted on March 13th, 2009 by In51der

When there is a downturn in the economy we always hear phrases like ‘Value for money’, “providing a great service”, [...]

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Buyers may sometimes be liars but transparency is the key

Posted on March 2nd, 2009 by In51der

Whilst traditionally there has always been a kind of mutual disrespect, mistrust and sometimes dislike between some car sales people [...]

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Qualification equals satisfaction

Posted on September 26th, 2008 by In51der

As an insider of many years standing I have been a student, a senior salesman, a sales controller, a manager, [...]

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Motor Trade language is dying out

Posted on September 15th, 2008 by In51der

Here are a few examples of phrases which have been used in the trade for years, although it’s unlikely that [...]

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Rip-off garages under the spotlight

Posted on August 30th, 2008 by In51der

The motor industry has launched a new code of practice to stop consumers being ripped off by garages. Surveys have [...]

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Insider view

Posted on August 29th, 2008 by In51der

A colleague and I were chatting yesterday and he mentioned that a friend of his had a car to trade-in [...]

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The Apprentice and the Tasar!

Posted on May 6th, 2008 by In51der

As a Motor Trade Insider I’ve seen some funny things in my time but, perhaps, one of the most outrageous [...]

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Motor Trade Insider
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Build a bridge between consumers and the trade.

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Motor Trade Insider is written by people working actively in the motor trade for people on the inside and people on the outside.

Motor Trade Insider New Car Buying, Used Car Buying, Used Car Prices, Used Car Values UK. Car buying guide. Whether you’re buying a new car or interested in used cars or car valuation or just general information and advice on the motor trade and UK Automotive Industry.

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Bargain of the Week

Bargain of the Week – Land Rover Discovery

Bargain of the Week – Land Rover Discovery

I've been writing Bargain of The Week for a while now and for the very first time it's my turn to spend the cash on ...

Bargain of the Week – Ferrari 355

We've been on a small BOTW sabbatical recently but now the summer is pretty much here, we thought we'd kick it off with something a ...

Bargain of the Week – 2003 Range Rover 3.0 Td6 HSE

With the thought of shelling out over £900 showroom tax for the highest polluting new cars, anyone in the market for an off-roader could be ...

Scrappage

Order takers stand aside – it’s time to get back to selling cars

Order takers stand aside – it’s time to get back to selling cars

As September approaches dealers are scratching their heads thinking about how to encourage sales, which have been affected by various events. Last year the scrappage ...

Car Makers Premier League – July 2010

It’s time once more for the Car Makers Premier League where each and every month we examine the top 20 manufacturers by number of units ...

The scrappage scheme has ended, get over it

Dealers are really feeling the effect of the end of scrappage. The good times certainly rolled whilst the scheme was in place to the extent ...