It can be interesting to observe that as the face of car selling in the UK changes, so do the [...]

We often have to try and see both points of view when assessing what is right and wrong but sometimes [...]

What makes a person buy a similar product from one dealer and not another? The old saying ‘people buy people’ [...]

Car buyers should certainly start expecting some innovative enticements in the coming months and years as more car dealers employ [...]

In our quest for a perfect world, we at MTI try and see the positives in everything. The reason we [...]

The following is a cautionary tale which probably ends up telling us as much about human nature as it does [...]

Sooner or later all car retailers will need to realise that as the new car market shrinks, or at least [...]

There is no doubt that car dealers in the coming years (make that months) will be looking even harder for [...]

One of the great things about being in the motor trade is that there is always something to moan about [...]

There is absolutely no doubt that, at the sharp end of retailing, businesses will need to up their game more [...]

During an economic cool off the focus of most buyers’ attention will be on value for money, making cost savings [...]

Thinking of ways to illustrate the changes which have occurred in the car business over the last decade, brought to [...]

Following is a small snippet of “insider” knowledge, that may stand you in very good stead should you be in [...]

The 2009 Motor Trade Insider Main Dealer Survey is, we believe, the first independent test of its kind. Carried out [...]

Not only are today’s car buyers changing the way they find the car they will ultimately purchase, but they have [...]

Who said customer care doesn’t exist anymore? In these recessionist days (is that a word? – no, editor) we constantly [...]

In the good old days of selling cars, when you applied for a job the sales manager would probably just [...]

One recurring theme, constantly reverberating throughout the trade at present, is the growth of the internet. We know that 80% [...]

In showrooms up and down the country sales execs are breathing a sigh of relief that the year so far [...]

The world is changing, we can see it everywhere we look and a lot of that change is driven by [...]

If we accept that there will always be good service and bad, good sales people and bad or good customers [...]

Despite the fact that technology will clearly play a big part in the future of car retailing, and will take [...]

People, in general, cannot help forming an opinion about something or someone without necessarily finding out all the information or [...]

In the car sales business times may have changed, and old selling techniques may have been discarded, but the principles [...]

In general retail sales events or promotions kind of blend into one another and, in the case of the great [...]