May 25, 2013

Nobody wants the hassle

no-hassle

There appear to be increasing numbers of people deciding that car ownership has just simply become too expensive. What with the rise in VAT, ever increasing fuel charges, retail price hikes and even rises in the cost of insurance and vehicle excise duty has meant that many people have just decided enough is enough. The new car sales figures for … [Read more...]

Car sales techniques are fine as long as everyone knows the score

know-the-score

Being part of a merry band of 'insiders' can be quite fun at times and gives us an opportunity to tell tales and give away some trade secrets, and unlike the magic circle we hopefully won’t get thrown out for revealing the more darker examples. We have thankfully not sworn an oath to never disclose tricks and sales techniques, and at the end of … [Read more...]

Depreciation, perceptions and a piece of the pie

pacman-pie

What is depreciation? To some people the depreciation in value a car suffers during their ownership is notional at best. Outside of the trade do many people really care all that much about the depreciation their car has suffered and the ultimate resale value? Well if the popularity of car buying sites such as webuyanycar.com and … [Read more...]

They might buy your car too…

they-will-buy-your-car-too

Franchised dealer groups are set to up the ante when it comes to acquiring stock. Having traditionally relied upon the part-exchange route to generate retail stock they have realised that, as the new car market has shrunk, there are likely to be less quality cars to re-sell on the market. Having stood by and watched the rise of car buying sites … [Read more...]

Even when buying a car, every little helps

every-little-helps

Whilst all and sundry are worrying and fretting about cost savings and cuts, we need to start looking at ways of making car buying and maintenance as cost effective as possible. Here are some simple tips and advice when considering where to go. Car dealers are battling hard for your business always make an offer whether it is to buy a car have a … [Read more...]

The car sales process and the “9 point plan”

9-point-plan

The car sales process has been developed over many years and evolves with each new generation of sales teams, new products coming to the market and the need to develop new income streams and profit centres. The fundamental process has remained the same, however, and is designed with only one objective: to separate you from your money (and, of … [Read more...]

Lead times lead to confusion

The fact that many car makers are struggling to supply new cars within an acceptable time frame is causing real concern for many dealers and they are losing customers to rival brands as a result. Even the ultra efficient Germans BMW, Audi and VW are being affected along with many others and sales personnel now have the unenviable task of trying … [Read more...]

Buying cars in an economic downturn

Recession, double-dip recession, depression, global depression, fiscal deficit, higher taxes, spending cuts, job losses, fuel rises. That’s a rather unpleasant list of words which make most people feel uncomfortable. But Britain has experienced the worst recession since the 1930s and is facing the toughest squeeze in generations so there is no … [Read more...]

Used car prices and simple supply and demand

We canvassed the opinions of our insiders and colleagues as to what was hot and what was definitely not at present. As you can imagine there were the usual regional differences and seasonal adjustments for cabs and MPV’s but the overriding impression we have is that cars which fall into the category of ‘unique’ in some way are the big … [Read more...]

Used car prices – it’s just a guide

used-car-prices-it-is-just-a-guide

He emitted a little laugh at first but quite quickly his face turned into a grimace and he was clearly quite angry. “Do you think I am an idiot?” he snarled at the salesman who was facing him from the opposite side of his car. “No, of course not sir” he replied calmly, “I believe that to be a fair price for your car”. “Well … [Read more...]

A big 4WD and a 20% return on investment in 18 months…you what?

A classic illustration of how dramatically the car market has changed over the last 18 months was presented to the offices of Motor Trade Insider recently when an “insider” informed us about the events surrounding his recent purchase of a German 4wd. As you know we have tried to keep our readers fully updated with the ups and downs of the … [Read more...]

Don’t get undersold on your part-exchange post scrappage

Car showrooms can be strange places at the best of times, either like ghost towns with tumbleweed rolling through them or so busy that customers have to wait an hour just to make an enquiry! At present, post scrappage, there are plenty of customers looking at used cars but without the carrot of a genuine special offer, customers fearing that … [Read more...]

webuyanycar review – They will buy any car but beware of the asterisk

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The Motor Trade Insider Car Buying Crib Sheet webuyanycar review - Buy any car? Well yes but it pays to read the smallprint. webuyanycar review - There is no doubt that used car buying sites such as we buy any car or we will buy your car amongst others, are very easy to navigate and do make the process of selling your car straightforward and … [Read more...]

Used car prices starting to heat up

Well things are really heating up out there. Despite there being an awful lot of doom and gloom car dealers are generally reporting some truly great numbers. One sales manager has described this month as the success that January could and should have been, with many dealers in the worst hit areas saying that the bad weather in January may have … [Read more...]

Dealers will soon buy any car

Sooner or later all car retailers will need to realise that as the new car market shrinks, or at least finds its natural level, it will naturally have a direct impact on the sourcing of used cars down the line. We are now seeing companies like webuyanycar.com or we willbuyyourcar.com having tremendous success in buying cars direct from the … [Read more...]

Top 5 scrappage cars that didn’t deserve the crusher

With the scrappage scheme coming to an end soon, we've scoured the country and asked our fellow traders to find out if there were any part-exchanges that just seemed too good for the jaws of the crusher. The results were surprising to say the least. It's not a bad thing getting an old-ruster of the roads for good but as we found out there were … [Read more...]

What’s the French for barge pole?

It’s almost that time of year again isn’t it, and I am not talking about Slade records in every store, office parties on every corner, and not forgetting the overly large chap with the bushy white beard. Oh no, it’s far more important than that (for us motor dealers anyway.) The dreaded end of year accounting is almost upon us, did we make a … [Read more...]

Can non-main dealer servicing be a false economy?

During an economic cool off the focus of most buyers’ attention will be on value for money, making cost savings and generally obtaining the best all round package. It is no wonder that, with the inevitably large financial outlay associated with car buying, that these factors now come powerfully into play. Deciding what is a cost saving and what, … [Read more...]

Car dealers may be better off returning to their comfort zone

We have consistently stated this year that as the supply of used cars has diminished with the downturn in new car sales, many dealers both franchised and independent are now competing in the retailing of older, higher mileage cars. As the used car market has recently shown signs of levelling off, this approach has introduced some caution in the … [Read more...]

Your first deal is your best and this one’s a cracker!

Many sales people will have been celebrating the end of a successful September campaign with a pint or two or three. Most franchised dealers seemed to have had a somewhat positive result and even the premium brands, which have not had scrappage to rely on, have fared reasonably well. So successful for some car makers has the scrappage scheme … [Read more...]

What a customer wants

If we accept that there will always be good service and bad, good sales people and bad or good customers and bad, then we will acknowledge that the world is not a perfect place. This is demonstrated … [Read more...]

Part-exchange revaluation

Buyers who ordered a car three or four months ago and have been given a price for their existing car should probably ask an important question of their supplying dealer that may save them hundreds of pounds. … [Read more...]

State of independence

What is the state of play in the world of the independent car dealer? Motor Trade Insider puts some feelers out and discovers that business, for some, is certainly improving but, as ever, it’s the old fashioned values … [Read more...]

Decision time for used car dealers

With the scrappage scheme broadly seen as a positive package for much of the market, dealers are bracing themselves for the fallout when it ends. Many predict that due to the demand the money set aside by the … [Read more...]

All aboard the scrappage bandwagon

Some dealers, either buoyed by the success they are having, keen to arrest a decline or attempting to wring out a bit more marketing juice and bask in some reflected glory from the success of the government … [Read more...]