Tag Archives | new car buying

If only they sold cars…

The various challenges facing dealers this year are well documented but the customer experience is seen by many as the key to keeping ahead of the competition. Many dealer groups are investing heavily in training for sales personnel and a good number are meeting the aftersales challenge by acknowledging the need for more sales oriented […]

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We all want the same thing

With used cars likely to be in short supply this year and prices rising as a result, dealers could well be looking at a return to the days of buy backs and self registrations to generate used car stock. The last time we were at this stage it nearly caused the whole business to go […]

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When is a great deal not a great deal?

I have heard lots of sorry stories over the years about buyers who thought they had nabbed themselves a bargain but which later turned out to be a nightmare. We still hear on an almost daily basis in the trade of well intentioned husbands and partners who think it would be a great idea and […]

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