October 31, 2014

The goose that laid the golden egg stopped laying

Franchised car dealers are becoming increasingly concerned about how they make sure their aftersales business remains profitable. They are under pressure like never before from the likes of Nationwide and Kwik-Fit (although that may change after the recent report by the BBC’s Watchdog) and other independent service centres who appear to be offering … [Read more...]

Is main dealer servicing cost effective?

In these hard times wherever you look along the high street, on-line or even in restaurants and supermarkets, there is a deal or an offer or a discount to be had and the motor trade is no different. … [Read more...]